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Email Basics (Composing, Sending, CC/BCC, Attachments)

Delhi Police Exam - Computer Knowledge

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1. Introduction

Email (Electronic Mail) is a method of sending and receiving messages instantly over the Internet. It is one of the most commonly used tools for official, personal, and professional communication.

Simple Definition: Email is a digital message sent from one person to another using the Internet.

Full Form: Electronic Mail

2. Basic Components of an Email

Part Description Example
To Main recipient of the email example@gmail.com
CC (Carbon Copy) Sends a copy to other recipients (visible to all) colleague@gmail.com
BCC (Blind Carbon Copy) Sends a copy secretly (others cannot see) manager@gmail.com
Subject Brief description of the email topic "Meeting Schedule for Monday"
Body Main content of the email The actual message text
Attachments Files added to an email PDF, Image, Word file
Signature Sender's name and contact details Regards, Rohan Mehta

💡 Tip: Always write a clear subject line — it helps the receiver understand the purpose of the email.

3. Steps to Compose and Send an Email

Step Action Description
1 Open your email service Gmail, Outlook, Yahoo Mail, etc.
2 Click on "Compose" Opens a new message window
3 Enter recipient's address in "To" field example@gmail.com
4 Add CC/BCC (if needed) Optional
5 Type subject "Project Submission Update"
6 Write your message in the body Include proper greetings and closing
7 Attach any files (if required) Use the 📎 paperclip icon
8 Click "Send" Email is delivered instantly

💡 Tip: You can send an email to multiple people at once using commas between addresses.

4. Understanding CC and BCC

Term Full Form Visibility Purpose
CC Carbon Copy Visible to all recipients For people who need to be informed
BCC Blind Carbon Copy Hidden from others For sending private copies

📋 Example: If you're sending an email to your supervisor,
• Add team members in CC (so they are informed)
• Add HR in BCC (so others don't see HR's email)

5. Email Attachments

Type of File Example Purpose
Documents Word, PDF Reports, assignments
Images JPEG, PNG Photos, screenshots
Spreadsheets Excel files Data sharing
Presentations PPT files Project slides
Compressed Files ZIP, RAR Bundled documents

💡 Tip: Most email services allow attachments up to 25 MB. For larger files, use Google Drive, OneDrive, or Dropbox links.

6. Common Email Services

Service Developed By Website
Gmail Google mail.google.com
Outlook Mail Microsoft outlook.com
Yahoo Mail Yahoo mail.yahoo.com
Rediff Mail Rediff.com rediffmail.com
ProtonMail Proton Technologies proton.me

🏆 Exam Tip: Gmail is the most widely used email service worldwide.

7. Email Etiquette (Good Practices)

Rule Description
Use a clear subject line Helps the reader understand the purpose.
Keep your message short and polite Avoid unnecessary details.
Use greetings and closings Example: "Dear Sir/Ma'am" / "Regards".
Check for spelling and grammar Avoid unprofessional mistakes.
Don't overuse CC/BCC Use only when necessary.
Attach files before sending Avoid sending "forgot attachment" emails.
Avoid ALL CAPS It looks like shouting!

💼 Professional Tip: Professional emails should always use formal language.

8. Real-Life Analogy

Think of Email like a digital postal system:

Email

Digital letter

To

Main receiver's address

CC/BCC

Copies sent to others

Attachment

Enclosed documents

Send Button

Posting the letter

💡 Just like you can't send a letter without an address, you can't send an email without the recipient's email ID!

9. Common Delhi Police / SSC Exam Questions

Question Answer
Full form of Email Electronic Mail
Full form of CC Carbon Copy
Full form of BCC Blind Carbon Copy
Maximum size of Gmail attachment 25 MB
Example of Email service Gmail, Outlook, Yahoo Mail
What is Subject in Email? Title of the message
What is Attachment? File sent with email
Who developed Gmail? Google
What is the use of BCC? To hide recipient addresses
What is "Compose"? To create a new email

10. Quick Recap

Concept Summary
Email Electronic method of sending messages
Compose Create a new email
To Main recipient
CC/BCC Copies to others (visible/hidden)
Attachment File sent with an email
Subject Brief title of the message
Common Services Gmail, Yahoo, Outlook
Max Attachment Size 25 MB

Exam Tip: Remember —
To → Main Receiver  |  CC → Inform Others  |  BCC → Hide Recipients  |  Attachment → Add Files
These basics are frequently asked in Delhi Police, SSC, and other competitive exams!

You've completed Email Basics Concepts!

Courage Tip: Practice composing emails with different scenarios to understand when to use CC vs BCC. Remember the key email components and their purposes, as these are commonly tested in computer knowledge exams. Focus on email etiquette for professional communication.

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Developed By Himanshu Srivastava
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